Tenant FAQs
Answers to your frequently asked questions
-
Can you hold a place before I apply?
Properties are typically rented on a first-come, first-served basis with a completed application and required fees. We recommend applying as soon as possible to secure a rental. -
Do I pay first month’s rent and last month’s rent with my security deposit?
Move-in costs vary by property. Tenants are required to pay the first month’s rent and a security deposit before moving in. Last month’s rent is not required. -
How old do you have to be to apply?
Applicants must be of legal age to enter into a lease agreement, which is typically 18 years or older. -
Is the deposit refundable?
Yes, security deposits are refundable, provided there is no damage beyond normal wear and tear and all lease terms are met. Deductions may apply for unpaid rent, damages, or cleaning fees. -
Who needs a cosigner?
Unfortunately, we do not accept cosignors that will not be living in the property. -
You have a property I want to rent. How do I apply?
Please follow this link: apply here. -
How do I pay rent?
Rent payments can be made online through a tenant portal, or by paying at any Walmart in the country. -
I want to get a pet. What do I do?
Contact management before getting a pet. Some properties allow pets with an additional pet fee, while others have restrictions. -
My lease expiration is coming and I want to move out. What do I do?
30 days written notice is required, and that can be submitted by following this link: click here. -
Who is responsible for paying for repairs & maintenance requests?
The property management company handles routine maintenance and repairs, but tenants may be responsible for damages caused by negligence or misuse. All maintenance requests should be submitted promptly through your online account by clicking here.